Returns & Exchanges

We want you to be 100% satisfied with your Skullcandy gear, which is why we offer a 30-day money-back guarantee on all products purchased directly from our website. If your audio experience isn't hitting the right notes, we've made the return process simple and hassle-free.

Return Process

• 1.
  Start Your Return

  Visit our online Returns Portal and enter your order number and shipping zip code to locate your purchase and initiate the request.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label, which will be sent directly to your registered email address.

• 3.
  Pack Your Gear

  Place your items in the original packaging if possible and securely attach the prepaid shipping label to the outside of the box.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 7-10 business days.